Shipping & Returns

 

When returning an item, please take note of the following as we remain firm on our return policy with all of our customers. Shipping will not be refunded on any returned items and, it is the responsibility of the customer when shipping items back to us. Customer will also be responsible for reshipping fee on exchanges. Store credit will be given for the purchase price of all eligible returned merchandise (see below and note ALL steps on how a return is eligible). We do not offer refunds. No exceptions. Store credit may then be used to purchase that same item in a different size or a completely different item.Returns must be post marked within 14(fourteen) days of the date you receive your shipment. No exceptions. Any returns postmarked after 14 days of the date you receive will be rejected, and you will be required to pay a reshipping fee to receive your merchandise back.

CLEARANCE AND ACCESSORIES (jewelry, handbags, wallets, watch bands, drinkware) SALES ARE FINAL AND ARE NON-RETURNABLE. WE ENFORCE THIS POLICY STRICTLY AND STORE CREDIT WILL NOT BE GIVEN FOR RETURNED ITEMS MARKED AS ACCESSORIES, CLEARANCE OR SALE ITEMS.

* Ronaldo Bracelets can be exchanged for a different size within 14 days of received date.
Returns WILL NOT be accepted after 14 days of receive date.
 
DEFECTIVE OR DAMAGED MERCHANDISE
Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt. No exceptions. If we do not receive notification that you have received a damaged item in 3 days, the return will be rejected for any store credit or refund.

- Please return them in a neatly, folded manner
 
RETURN PROCESS
• To begin a return, sign in to your account and submit a return request. Return requests MUST BE APPROVED
to be completed.
• Returns must be post marked within 14 (fourteen) days of the date you receive your shipment.
• Returns must be received in original, unused condition with tags ATTACHED.
**If an item has stains, smells of cigarette smoke, perfume, or deodorant, has animal hair, makeup or any appearance of being worn, it will not be accepted as a return and you will be responsible for the reshipping fee.
Shoes must be returned in their original box and placed inside an additional, protective shipping box. Damage to the shoe box makes the shoes ineligible for returns. In this case, the shoes will be shipped back to you and you are subject to the return shipping costs.
• Store credit will be issued within 3 days after we receive your returned item(s) from you. You will be notified via email that store credit has been issued.
ITEMS REJECTED FOR A RETURN WILL REQUIRE A RESHIPPING FEE. IF WE DO NOT RECEIVE THE RESHIPPING FEE IN 7 DAYS, WE WILL DONATE ALL ITEMS TO CHARITY.

 

Please MAIL returns to:
Lipchic Boutique
608 Wick Street
Corinth, MS 38834

 


Swimwear can be returned for store credit or exchange ONLY in original condition (unused, unworn, and unaltered) with tags and liners attached!

 

ALL SALE ITEM SALES ARE FINAL.

 

Lipchic Boutique is not responsible for packages lost in transit! If your package is lost, you must settle that with the shipping provider. A tracking number will be provided with your order.